Covid Protection Framework

Embody Massage is committed to the health and safety of our clients and staff and as you are aware, New Zealand moved to the Covid Protection Framework or Traffic Light System as of Friday 3rd December 2021.  At this stage the Bay of Plenty will be operating at Orange.

Our clinic is deemed a “designated business” rather than a “close contact business”, as we share the space with Dr Adrian Venter of Coastal Wellness Chiropractic and as such, we are not required to discriminate between vaccinated and unvaccinated clients.  Our clinic therefore falls under healthcare and the same rules apply to us as they do for other Allied Health providers under the Health Practitioners Competence Assurance Act 2003 (HPCA).

If you wish to see the advice provided by Massage New Zealand via the Ministry of Health, please click here.

As we are able to welcome everyone for treatments, our hygiene, health and safety protocols and infection control measures remain at the usual high level.  This is very important for the health of all our clients, especially the vulnerable/immune-compromised and for our staff as well. So to reiterate what we kindly ask of you:

  • Please scan in and sanitise your hands on arrival.

  • All therapists at Embody are double-vaccinated and hold a vaccine pass. Massage New Zealand (MNZ) have now made this a requirement in order for Registered Massage Therapists (RMT's) to hold a registration going forward.

  • Please wear your mask to your appointment.  It may be removed when you are lying prone (face down) and it is your choice to have it on or off while face up or side-lying on the treatment table.

  • Therapists will be wearing masks.

  • If you arrive more than 5 minutes before your appointment, please wait in your car to reduce the number of people in the waiting room at once.

  • Please bring your own water bottle if required.

  • Please observe physical distancing within the waiting room area.

Please DO NOT attend your appointment if you are unwell and have any of the following symptoms:

  • Runny nose

  • Cough

  • Sore throat

  • Fever

  • Loss of smell or taste

Please DO NOT attend your appointment if:

  • You currently have Covid-19

  • Are awaiting the results of a Covid-19 test

  • You have been in close contact with a positive case

  • You are required to be isolating


Please don’t hesitate to call us if you need to reschedule your appointment for any reason.  Do try your best to give us as much notice as possible, however if you are unwell due to any of the above, we will not charge a cancellation fee.

Please email if you have any further queries.

The Embody Team :-)